We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Neil DayPicked up my new van today and couldn't be happier, from the moment we walked in we where made to feel welcome even though they were clearly busy they still found time to answer our questions and gave us space to make up our minds, down to earth salesmen no pressure just good service we will definitely recommend ðŸ‘Œ
Elane Barking WilliamsI left my review till my van had run in so it was a true reflection. After a couple of teething issues which did get sorted, I have to say my van is great. Just did my first long journey and she drove like a dream. I can't complain one bit about the quality of my vehicle. The leisure battery wasn't holding its charge, they checked it out and replaced it without question when they could have just said "˜you need a new battery'. If you're looking for a reliable clean van this is definitely the place to go.
Andrew BoganI was after a VW Caddy low mileage for pleasure use, wanted one in good condition with low mileage, I stumbled across Carlton Motor Company online and glad I did. I saw some vans that fit what I was looking so arranged to go over, very friendly welcome from Claire and Andy, no pressure just friendly no nonsense discussions bought the van I liked there and then, and picked it up couple days later and they went extra mile to make sure the van was in top shape aesthetically and mechanically, couldn't be happier and can't recommend the place enough, my advice don't rush to main dealers used stock, or Gumtree, but have a look at Carlton Motor Company lovely people and great stock in great condition.
Andy LeeNice people , excellent service really happy with the van I bought
Vaughtec LtdAbsolute pleasure to deal with all at Carlton Motor Co. Easy to deal with, all questions answered promptly. Collected from the station & had the coffee ready on arrival.
Looking forward to future relationship with all at Carlton Motor Co.
Andrew Worsnopgood variety of vehicles, excellent service, nothing was too much effort.
would recommend them to anyone who wants a van.
James HughesI purchased a 7 year old van from this company just by viewing it on the internet, rang the company and paid a deposit over the phone and then I picked the van up a week later.
They sorted all the paperwork out for me, and I got a cracking deal with a van that drives like new. 10 out of 10 Family business to be proud of.
Thank you very much
Brian Gateway WheelersA massive thank you to everyone at Carlton Motor company for the great support they gave us both during and after the purchase of our fiat Ducato van. This vehicle will enable us to move bike to and allow our members to continue to enjoy our cycling sessions.
Thank you again for all your support ðŸ˜ŽðŸ‘ðŸ¼
Gareth HughffGood Quality service. Quick Turnaround of the van. Helpful staff.
Ged HanleyCustomer care was excellent. Chris our salesman was understanding for our needs and was helpful in every way.
Would highly recommend.
Karl DevereuxVery good value for money.
Top customer care, very well looked after.
PHIL AND PAMHave just bought my first van from Carlton Motors was very impressed with service and friendliness of all the family and the van was handed over in prime condition. Thank you Phil and Pam
Sue Craneabsolute top guys couldnt of helped us any more ....... oh wait yes they did ...we just picked up our van the poor lads were finishing for the day and my car died yet they were straight on it got it started dont get service like that very often thanks guys you saved the day and we so love our new van
Daniel Gillreally nice people to do business with
would gladly recommend
Keith HickmanAlways buy our vans from this friendly family run business
Nice people, nice vans
We have just received the van and would like to thank you very much it's exactly what we wanted, were very happy. Thanks for all your efforts.
Hope you have a nice weekend
Simon OverendDear Carlton motors
As you will recall I recently bought one of your vans and I would like to inform you how pleased I am with the vehicle. The whole experience was very well handled. The van was handed over in prime condition having undergone all the servicing and valeting. This is the second van I have bought from you and I have no hesitation in recommending you to others Yours Simon Overend
Mike AlbertREGARDING VAN SALE:
Chris and team,
'I asked and you delivered!'
I am writing to thankyou for expediting the delivery of my newly purchased van.
As you are aware I live in Bedfordshire, my father and i drove to view 3 Vans that you had advertised online,
I left Tuesday morning and arrived at lunchtime, you kindly went through the process of what will happen if i decided to buy one.
An hour later I chose the Van but their were stipulations on the deal, I needed it to be delivered this week to Bedfordshire.
You then stated that you as a company have a couple of hurdles that you have to overcome before a delivery could be made (MOT, Service and any advisories on MOT to be rectified).
You later advised me the MOT would be carried out Wednesday morning which identified a couple of faults, 1st an EGR Valve and 2nd a wheel bearing which was making me anxious. But you had all completed Wednesday and you delivered Thursday Lunch!
VERY IMPRESSED and GRATEFUL for all the EXTRA EFFORTS!
Once again i would like to thank you for the timely delivery.
I just hope the Van is as efficient and reliable as you and your team!!
Looking forward to doing more business with your family run company.
Daryl Winyardvan was exactly as described delivered to me on time. nice polite people to deal with highly recommend 5 stars...
Steve PickardNot had service like this for ages, a couple of smashing fellas, polite, obliging, efficient service, overall a fantastic experience and I shall recommend them at every opportunity and return if I need another van.
Good luck fellasðŸ‘
Andrew ColtmanHuge thank you to Carlton Motor Company Darlington for donating lots of food to Kings Foodbank today.ðŸ˜Š
ChrisWhat a fantastic guy!!!!!!
Superb service and outstanding customer service. Could not do enough for me and my daughter. Very professional and very knowledgeable
Thanks so much
Russ TeasdaleThe best friendly advice we have ever used highly recommended
Paul HughesHi Chris, Paul Hughes here. It was a pleasure to do business with you and your company. You were both helpful and very professional. I am extremely happy with the van that I purchased from you. What you said was exactly what I got. I would highly recommend your company to anyone. Thanks Chris for all your help.
Yours sincerely Paul .
(P.S. A big shout-out to the guy who valeted the van, he did a great job!)
Nigel SlaterCan I say a massive thanks to Chris and the team for making the sale as easy as possible.From the initial phone call to being collected at the station it couldn\'t have been easier.I was greeted by a welcome cup of tea from Sue while we did the paperwork.Keep up the good work.
Terry AA Big thank you for fantastic service from Andrew and the team 5 stars. Regards Terry
Terry JordanVery friendly family ran place that do everything to help you.
Keith BlackhamVery polite staff after sales very good would Reccomend this company will use again in future.
John (Trendrevel Services Ltd)*****
Friendly attitude and good communication. Vehicle delivered to our office in Milton Keynes at a time convenient to us
Ian SimpsonFantastic service from very pleasant Staff
Beautifully kept premises with a large selection of commercial vehicles .
Annette AddymanWhat a fantastic set up you have for selling Vans. Knowledgeable and very helpful staff.
Would definitely recommend this company.
Jack AldisClass vehicles done up to great standards; first class service and treatment from start to finish; excellent experience and would recommend them to anyone. 5 star company
Connor JohnsonBought a minibus from the team at carlton motor co in darlington, pleasant to deal with
Nosh Ltd - PaulHi Chris
Just a belated email to say thank you for supplying us with the fridge van - very tidy indeed!
SAM TURNER & SONSGreat customer service, thanks for all your help. Will be more than happy to use again in the future. Kind Regards, Mark.
Vickie HerronAbsolutely great service and an incredibly fast turn around. Can't recommend them enough. Thanks guysï¿½
By Vickie J Herron
Jo-Anne Campbell-AllanFriendly, professional service from start to finish. Great deal on replacement van and would recommend if you need a new van.
Bob LambertJust a quick email to say thanks again for a pleasurable experience with selling my van.
Glen DixonPicked my second van up today and very happy with both vans will use again when I need to replace van.
Cornforth IndustrialBrilliant Service from start to collection of van, Will be back for more fleet soon.
B &M TearneyA great company to deal with. Very thorough and good communication too. The lorry is in great condition having purchased over the telephone. Delivered to us in immaculate, clean condition. Thank you.
Ian ShawHaving collected our 2nd tipper from you guys, very pleased with the service. Many thanks for under sealing the tipper bed, much appreciated. Will definitely be back in due course; as I\'ll be after a bigger panel van in due course, to go with the truck.
Andrew Heppell - Heppell Facilities & MaintenanceJust collected my new Transit Workshop. I must say the service is incredible and I was made to feel very welcomed and more special than I did buying a £20,000 car from lookers VW. Highly recommend this company.
Thanks for everything Chris
Gustavo ZelaschiTestimonial :From the first contact Nick was helpful and straight. Nick pick me up from the train station and took me to their spotless premisses. Great friendly family team, very happy to chose buy my Sprinter 513 from Carlton Motor Co. The van was presented in a superb condition, genuine assistance through all the process. Brilliant
Mike Dowson ltdGood overall condition of the van. Pleased small problems fixed. Great service overall from staff.
Robert GortonFantastic, friendly, family run business. Van prepared to a very high standard and everything was completed in a fast and efficient manner. We would recommend using them to anyone thinking of buying a commercial vehicle.
Gary BurdettHi Chris, your company has been outstanding from start to finish mate and also for sorting van out, I would like to thank Andy for the quick response and yourself Chris credit to Carlton Motor company thanks again Gary Burdett.
DAVID BRODIEI highly recommend these guys, I just bought a 2012 MWB Mercedes Sprinter from them unseen based only on the description given me initially by Claire and then a video clip filmed by Chris, I needed the van very quickly and I needed it delivered 208 miles away from their base in Darlington. Suffice to say that they did a brilliant job and the van on arrival exceeded my expectations and was extremely well presented as well. Ron the delivery driver was friendly and helped familiarise me with the van and made sure I was happy before leaving. Great job guys, THANKS
Keith FergusonKeith Ferguson reviewed Carlton Motor Company "” 5 star
Jimmy SinclairHi Nick and the team at Carlton motor co ltd. Thanks for the service and delivery arrangements in getting the transit dropside up to Aberdeen and on the ferry to the Orkney Isles. . I bought the truck unseen and i,m absolutely delighted . I would recommend your company to anybody. Cheers Jimmy
Wayne UnderwoodHi just a quick one to say thank you for your help in sorting me out a truck. It was just what I needed and no hassle, nice friendly service.
Thanks a gain Wayne underwood way down south
James DaviesHi Nick
I would like to thank yourself, Andrew and everyone else at Carlton motor company for the purchase of my van.
As you know I purchased the van without seeing it first, you gave a very honest description of the condition of the van, you put a mot on it and replaced any defects you found with no extra cost to myself. You also organised and paid for a defect pto on the van, two weeks after I picked up the van.
The whole process from the first phone call to the last was spot on, professional, honest and reliable.
I would not hesitate in recommending your company to anyone purchasing a vehicle without seeing it first.
Kind regards James Davies
JOHN LEWINS TYNE & WEAR ACCESSRecently purchased a workshop van from Carlton and the service was absolutely fantastic from start to finish.
Our new hydraulic hose van thanks to Carlton motor company and the lads for all there help first class Service from start to finish
JOHN AND AMANDA ROBINSONBought a Mercedes sprinter a few weeks back cannot fault it! Very professional service would highly recommend to anyone thankyou!! John and Amanda from Bolton
Mike JoyceCheers for sorting out our new van for us, all signwritten now and ready to start deliveries soon, hopefully we may be back for another one if this takes off the way we think it Will, thanks once again for the brilliant service
Connor JohnsonConnor James Johnson reviewed Carlton Motor Company "”
7 mins ·
Recently bought a minibus from carltons, bus is spotless. Full valet and polish. 4 spare keys and huge folder full of service history.
LeonThx nick for all your help
And many thanks for tipper will alway use your company
In the future and will spread the word to anyone looking for new van many thanks Leon
Chris MilnerOn behalf of the team "˜TRUEgolf' Chris Milner, Dominic Fletcher & Simon Mitchell would like to thank you for your donation for a brilliant cause in Macmillan Cancer research.
Your donation was much appreciated and helped keep us motivated throughout the 28 miles of walking and 72 holes of golf.
I would also like to thank Carlton Motor Company for their ongoing support for Local & National charities.
Steve Little Higham ServicesHi guys
Just to let you know the Iveco made it back to Kent 65 to 70 mph all the way, didn't miss a beat in 30 degree temps!
Very pleased, thanks again
Stephen Hemesley - Little Higham ServicesVery pleased with the service and attention to detail regarding my purchase of one of their vehicles.
Helpful and knowledgeable Sales staff, couldn't ask for more, thanks for a pleasant transaction.
Owen ScottJust picked up my new transit from these guys today, from the minute I walked in they could not of been more helpful.
They explained everything clearly got spare keys cut and sprayed the back body and more .
Drove the truck home and drove superbly , I would definitely recommend Carlton motor's for any commercial vehicle.
Steph CoatesThanks so much to Carlton Motors for sponsoring me yet again! I had a very tough day, in horrendous weather conditions, completing the Yorkshire 3 Peaks. I suffered through rain, wind, hail and snow before finally finishing it in just over 11 hours! The money you have helped me to raise for North East Autism Society is going to have a fantastic impact for many children, young people and their families!
Geoffrey HughesTo Chris and all the staff at carlton motor company thank you for your great service .and my great van im very happy with it .keep up the good work . many thanks .G.hughes
Lee MorrisLee Morris"Ž
Carlton Motor Company
11 October 2016
Thank you for your sponsorship money for my adventure in The Great North Run. I completed the run in 2 hours, 35 minutes and 31 seconds. Your generous donation helped me raise the fantastic total of £703 for the small charity LIVErNORTH.
Thank you to all at Carlton
MK WALKER LANDSCAPES LTDExtremely happy, needed a new tipper for my work and this was just what I was looking for. Cant fault the customer service. Thanks
Fantastic service from a reputable business. Travelled from Northampton on a Saturday to view 2 vans we had seen on the Internet. Purchased 1 van and travelled back the following Thursday to collect - nothing but high class service - thank you. Will definately return for another as soon as we need one.
Jon Wytchrecently called into Carlton Motor Company to view a commercial van that was advertised.
From the moment I arrived it was clear to me these guys know what their doing. From presentation of the vehicle and beyond point of sale their professional approach was refreshing .
StephCan't thank Carlton Motor Co enough for sponsoring me and helping me to raise so much for Cancer Research UK! At the times I was struggling I knew they would be cheering me on and it really kept me going. Absolutely wonderful family run business! I hope I made you proud!
David DockertyThank you Andrew and everyone at Carlton Motor Company for your very generous donation on behalf of The Roy Castle Lung Cancer Foundation, your money will make such a difference and it's very much appreciated x ðŸ‘ðŸ»
Michael DougallBought a truck from these guys. Customer service and price were good. Once it's done its job, I'll be back for another .
Jane MadejWe traveled down from the highlands in Scotland on Saturday to buy a van from Carlton Motor Co and couldn't of had a better service. The business is family run and has 5 star customer service . We would highly recommend Carlton Motor Co and will deffo be back if we need another van in the future. Great work guys :)and thanks.
Maidens Bros SaltburnThanks to you all for your prompt attention to the problem when we recently purchased our Dispatch van.
The van is great and a tribute to our fleet.
We will know exactly where to come in the future.
Doug and Heather
Patrick McCarthy (PJ Leisure)Hi Nick,
Thanks for the smooth hand over of our lovely van which was nicely valeted and prepared. It was a pleasure doing business with you and hope to do so again in the future. Carlton Motor Company I can highly recommend.
Best Regards, Patrick and Julie.
NR TravelChristine and myself would like to thank Carlton for their hard work and generosity, a tank of fuel and a years tax for all the missed deadlines and anxiety caused by the delays caused by Vosa.
Thanks again guys.
We'll definitely come back to you for our next minibus.
Nigel and Christine.
Glen CharltonHi Chris just a word regarding van purchase I am pleased with all aspects from purchase to your quality preparation of my van my customers think the van has just come out of the box great service from a friendly family buisness will be back thanks again Glen.
Abercorn (Edinburgh) LtdHi Claire,
We were extremely pleased with the dropside and also the efficiency and help
Thank you and warm regards,
Life Line ProjectHello,
I have bought three mini-buses from Carlton Motor Company so far on behalf of the company I work for. I work for a charity and value for money and reliability are two of the essential criteria when spending our money on any product. These are two values that Carlton's also hold dear. The service is excellent and their attention to detail is also wonderfully reassuring. I wouldn't recommend anywhere else in the North east for commercial vehicles.
Daniel Oosthuizen (South Africa)I was searching for a Citroen Relay van to export back to south Africa for the best part of 6 months (I needed a right hand drive) then I saw the advert for the Citroen Relay from Carlton Motor Co. I emailed them and to my surprise I was contacted by Chris the same day. The service I received from then on was superb, and also having very little knowledge of the regulations in order to export it back to south Africa, Chris assisted me with this throughout.
Thank you and I will be in touch once I it is converted back in South Africa.
Treadwell SurfacingGood morning Clair,
just a quick email to let you know that we successfully took delivery of the Mitsubushi Canter yesterday - Jack the driver was very informative and friendly.
We are very pleased with the vehicle and would like to thank you for your professional and friendly manner, which made the buying process very efficient and comfortable.
We would not hesitate to recommend you, or to do further business with you in the future.
Darren Frontline Tree ServicesCarlton Motor Company made our purchase of an Arb Tipper truck very easy. Being based in Ireland, Claire was very honest in her description of the vehicle and communication was excellent throughout the deal. The truck was immaculate on collection. We will definitely keep in touch.
Matt SellarsMatt Sellars Tree Surgeon Ltd has purchased their second tipper vehicle from Chris and the family team. We were so impressed with our first experience that we purchased this vehicle over the telephone and we were extremely pleased when we picked it up.
The Carlton family team are open and honest; making sure that what you purchase is what you receive. A thoroughly professional team.
Ian ShawIan Shaw I bought my 3rd van off you too, good to have a decent local van company. Looking at acquiring a 4x4 soon so I'll be back looking again soon!
Water and Pipeline Services Ltd FalkirkChris,
Transit was delivered as promised and was as described in your advert and the van now has a waiting list of drivers who want it as they say its the cleanest one they have seen.Will be back in touch hopefully over the next month or so as we will probably be looking to buy another.
Water and Pipeline Services Ltd FalkirkHi Chris
Just a note to say that we received the delivery of the van with no problems whatsoever and thank you for an excellent service.
Water & Pipeline Services Ltd
The North West Children's Support GroupDear Andrew, Claire, Nick and Chris
On behalf of the NWCSG may I thank you for your kind donation. It is increasingly more challenging to raise our annual budget and we are very grateful for your generousity
Dave Clarkson (Terra Electrical)Excellent family run business, have had 2 SWB vans and not a problem with either
Paul ArmstrongPaul Armstrong reviewed Carlton Motor Co - NE Ltd Commercials "”
Been doing a lot of mot's for Carlton really good quality vans
Davy MacDavy Mac
Davy Mac Bought a van from Carlton Motors a while back, exellent customer service, a fantastic van, and delivered to my door. If your looking for a used commercial vehicle I would recomend you give them a look over, they have so many vans to choose from too.
ALBERT WINGFIELDSupplied van for boy with leukaemia to be turned into a motorhome excellent service Many thanks to Andrew, Claire from Albey & Michelle & Brandon
David McMinn from JerseyMany thanks to Andrew, Claire, and the team at Carlton Motor Co - NE Ltd Commercials (Darlington) who were all a great help in getting my new van delivered to me. Any one who is looking for a replacement vehicle I would highly recommend them. Good luck with your future sales and thanks again.
Adam Buckigham - The Real Junk Food ProjectSome of the best customer service I have ever received - speedy delivery of a cracking van and incredibly efficient in every way. I simply run out of superlatives for these guys and could not recommend them more. I guarantee you won't be disappointed. Thanks again guys!
Colin Hodgson (CHS Ltd)Thank you for taking the stress away when buying a new van. Everything was made so quick and easy!
The service I received was excellent from start to finish!
I have and will continue to recommend you to friends and customers!
Mr Colin Hodgson
RAY COOKERay Cooke
"ŽCarlton Motor Co - NE Ltd Commercials
September 14 at 3:16pm ·
got my car here about 10yrs ago.. It's been all over Europe inc. Ireland a few times and still it goes well.. smashing people
London Duck ToursHi Chris,
Just a quick email to say the van is perfect. Very nice indeed! The boys are very happy with it and it fits the bill sweetly.
If we need anything else in this area we will definitely be in touch again.